Thread Harbour Clothing Frequently Asked Questions and Support

FAQ

Delivery

Orders over £75 Are Free From Delivery Fee's

All orders are usually printed/embroidered bagged and tagged aong with any additional branding methods and dispatched the same or next working day through one of our partner courier services DPD, UPS, Royal Mail & EVRI. The transit time depends on the delivery service.

Returns

Contact within 14 days for a full 28 day period for returns

Returns page

Contact Us

Contact us page

Email

Payment Options

All Major Credit/Debit Cards are accepted through our secure payment service Stripe alternatively we also provide Paypal. Klarna, Apple Pay and Android available soon.

Sustainability & Ethics

We Have PETA Approved Vegan Friendly Vegan
Fashion Wholesalers Who Also Maintain SEDEX Membership and WRAP Certification in Order to Maintain Transparency, Sustainability and Ethics.

Clothes, shoes and accessories that contain no leather, fur, wool, skin, exotic skins or any other animal-derived fabric – is revolutionising the way that we shop and dress. As more and more people vow never to clothe themselves in cruelty, retailers and designers are meeting the demand for animal-friendly clothes in style.

Although you can easily find fashionable animal-free products in many high-street stores, some companies go further, either by ensuring that everything they sell is 100 per cent vegan or by clearly sign-posting their vegan products. Our “PETA-Approved Vegan” logo is a way of recognising these progressive compassionate businesses – and helping ethical consumers identify where to shop with confidence, safe in the knowledge that they’re not supporting the exploitation of animals.